Privacy Policy

Learn how INPHOG Research Foundation collects, uses, protects, and manages personal information.

At INPHOG Research Foundation (“INPHOG”, “we”, “us” or “our”), we respect the privacy of individuals who visit our website, make donations, contact us or otherwise interact with us.

This Privacy Policy explains what information we may collect, how we may use it, how we protect it and the choices available to you.

1. Information We Collect

Depending on how you interact with INPHOG, we may collect information such as:

  • Name
  • Email address
  • Mobile/telephone number
  • Postal address
  • PAN or other information required for donation-related regulatory or tax purposes
  • Donation amount and transaction/reference details
  • Information provided when you contact us
  • Information provided when you register for an event, volunteer, participate in an initiative or otherwise engage with INPHOG

When you make an online donation, payment-related information may be collected and processed by the relevant payment gateway or financial service provider.

2. How We Use Your Information

We may use the information collected from you to:

  • process and acknowledge donations;
  • issue donation receipts and applicable tax documentation;
  • respond to enquiries and requests;
  • communicate with donors, supporters, volunteers and partners;
  • provide information about INPHOG's programmes, initiatives and activities;
  • maintain appropriate records for administrative, financial and regulatory purposes;
  • improve our website and services;
  • protect the security and integrity of our website and systems; and
  • comply with applicable legal and regulatory requirements.

3. Communications

Where appropriate, INPHOG may use your contact details to send information relating to our work, programmes, impact updates, events, fundraising activities or other organisational communications.

You may request to stop receiving non-essential communications from us by contacting us through the details provided below.

Please note that we may continue to send essential communications relating to your donations, transactions, receipts or other services you have requested.

4. Sharing of Information

INPHOG does not sell or commercially trade your personal information.

We may share relevant information with trusted third-party service providers where necessary to perform services on our behalf, such as:

  • payment gateway and payment processing providers;
  • website and technology service providers;
  • email or communication service providers;
  • professional advisers, auditors or service providers; and
  • government, regulatory or law-enforcement authorities where required by applicable law.

We seek to ensure that information shared with service providers is used only for appropriate and authorised purposes.

5. Payment Information

Online donations may be processed through third-party payment gateway providers.

Payment details such as card or banking credentials are generally handled by the relevant payment service provider in accordance with its security and privacy practices. INPHOG does not ordinarily have access to or store complete payment credentials.

6. Cookies and Website Information

Our website may use cookies or similar technologies to improve website functionality, understand website usage and enhance the user experience.

We may also collect certain technical information automatically when you visit our website, such as browser type, device information, pages visited, approximate location information and website usage data.

Where applicable, you may control cookies through your browser settings.

7. Data Security

INPHOG takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining donation, financial, legal, regulatory and organisational records, or as otherwise required under applicable law.

9. Your Rights and Requests

Subject to applicable law, you may contact INPHOG to request information regarding the personal data we hold about you or to request correction, updating or other appropriate action concerning your personal information.

You may also contact us to withdraw consent for communications where consent is the basis for such processing.

Requests can be made using the contact details provided below.

10. Third-Party Websites

Our website may contain links to websites operated by third parties.

INPHOG is not responsible for the privacy practices, content or security of such third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

11. Changes to This Privacy Policy

INPHOG may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable laws and regulations.

The updated policy will be published on this page along with the revised date.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or your personal information, please contact:

INPHOG Research Foundation